Making a complaint about rented accommodation
If you complain to a private landlord about repairs or bad conditions you may be protected from eviction.
For assured shorthold tenancies starting from 1 Oct 2015 a court can refuse to order your eviction if all these apply:
- You complained to your landlord or letting agent in writing (by letter or email)
- Your landlord issued a section 21 notice after you complained
- You complained to the local council because your landlord didn't take steps to fix the problem
- The Council sent your landlord a notice telling them to make improvements or that the council will carry out emergency work