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Scams and warnings

New Scams Action service launched by The Citizens Advice Service – July 2019

Last year Martin Lewis took legal action against Facebook for publishing scam adverts that used his image. A settlement was agreed which included funding a new Citizens Advice Scams Action service.

The service will help support people who have been - or who might be impacted directly - by online scams.

It will provide help for people through telephone, chat, website content and face-to-face support for those who need it through referrals from the phone or chat service.

The Citizens Advice Scams Action can be contacted via:

  • A new telephone number – 0300 330 3003
  • Chat on the Scams Action section of their website.
  • Face to face support for clients that need additional support from their nearest local Citizens Advice in England, Wales and Scotland through referrals from the phone or chat service.

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