During your volunteering you will come across personal and sensitive information about individuals as part of the support you will offer. We want to make sure that all information stays safe and confidential in line with the Data Protection Act 2018 and GDPR Regulations 2018.
You should treat other people’s personal information in the same way you would want yours to be treated. If you do acquire information about an individual you may be supporting (for example, names, addresses and possible medical information), you should maintain confidentiality and do not discuss or disclose any data or information with anyone outside of the Community Coordination Framework or with anyone who doesn’t need to know.
Key principles and practices around data protection, confidentiality and data sharing:
For further advice see Community groups and COVID-19: what you need to know about data protection and NCVO's volunteer advice.