COVID-19 (Coronavirus) community support and advice

Support with food

If you need urgent help with food due to COVID-19 call 08085 834 333 for support.

On this page:

Support if you are struggling to leave your home for food

If you can afford food but are struggling to leave your home to buy it, supermarkets have been responding in a number of ways. These include:

  • Dedicated priority shopping hours to allow vulnerable people to shop more safely
  • Prioritising delivery slots for the most vulnerable
  • Introducing volunteer shopping cards and electronic gift (E-gift) cards
  • Introducing food boxes for delivery
Supermarkets and COVID-19 (Coronavirus)


Priority Hours/Traffic light system indicating when stores are least busy

Priority supermarket delivery slots for the vulnerable and those who may need to shield

Food boxes

E-gift cards/Volunteer shopping card

Pharmacy Service/Prescription Services


Aldi priority opening hours

Aldi deliveries

Aldi food parcels

Aldi vouchers

Not available


ASD store arrangements

Services for vulnerable customers

Asda food boxes

Volunteer shopping cards

ASDA pharmacy


Coop store arrangements

Coop delivery service

Not available

Coop giftcards

Coop prescription services

Home Bargains Home Bargains store arrangements Home Bargains online delivery Essentials boxes Not available Not available


Iceland store arrangements

Iceland support: questions and answers

Not available

Not available

Not available


Lidl store arrangements

Not available

Not available

Not available

Not available


Morrisons NHS hour

Morrisons online delivery and are offering telephone ordering of a limited range of basic foods. Customers should phone 0345 611 6111 and select option five. 

Morrisons food boxes

Morrisons gift cards

Not available

M & S

M&S store arrangements

Online – or regular lines via Deliveroo from selected BP M&S and M&S stores


One box per customer

Priority delivery for over 70s

M&S eGift card

Not available

Ocado Ocado deliveries

Access for existing customers only

Priority delivery for vulnerable customer
Not available Not available Not available


Sainsbury's store arrangements

"Feeding the nation" Sainsbury's support

Telephone ordering service for vulnerable customers who have a slot but cannot place their order online.

Not available

Sainsbury's gift card

Not available


Tesco store arrangements

Tesco priority slots

Not available

Tesco volunteer e-gift card

Not available


Waitrose in-store arrangements

Waitrose in-store Coronavirus changes

Not available

Waitrose gift cards

Not available

There are other local shops and businesses that are offering meals or grocery deliveries . This document is updated regularly by Good Neighbours.

If you are unable to get a supermarket delivery yourself consider asking family members or friends to shop on your behalf. Alternatively, they might be able to set up a regular online delivery for you.

If you don’t know anyone who can help with your shopping, there are volunteers who can help:

Support if you are struggling to afford food

If you are struggling to afford food because your income has been affected or your circumstances have changed, the Coventry Food Network can offer support from community food hubs across the city.

Food hubs can offer the following services:


If you are struggling as a result of COVID-19 and need an urgent referral to a Foodbank please call 08085 834 333

Coventry Foodbank are run by the Trussell Trust. They offer support to local people in crisis. You must have a valid foodbank voucher in order to use this service. If you have not been directly affected by COVID-19 but still need a Foodbank voucher you can contact Coventry Foodbank directly or call 024 7699 3770.

You can also contact your local advice agency. Advice agencies in Coventry who can issue Foodbank vouchers include Coventry Independent Advice Service and Coventry Citizens’ Advice. You can also contact a family hub or your GP.

You will be told the location of your nearest foodbank when issued a voucher, or you can see Foodbank locations on the map below.

Social Supermarkets and Grub Hubs

If you are struggling as a result of COVID-19 and need urgent support, please call 08085 834 333.

Social Supermarkets, also known as Grub Hubs, offer heavily discounted food parcels, typically about £20 worth of food for a cost of a £4 membership.

Social Supermarkets or Grub Hubs do not require you to have a foodbank voucher to access them but may have some criteria to ensure they are helping those who need it most.

Find your nearest food hub and how to access it

Free school meals

Find out about free school meals and emergency food for children and families

Donating to Coventry Foodbank

Over 90% of the food distributed by foodbanks in The Trussell Trust network is donated by the public. More than ever the foodbank is reliant on the kind donations of the public to help those in greatest need.

Find out more about Coventry Food Bank and make a cash or food donation.

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