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Contact the Council

Council and democracy

Search for services

Use our A-Z to find the service you are looking for.

Social media

Follow us on and contact us through social media.

Out of hours emergency

Contact us in an emergency.

Council buildings

Addresses and locations of our Council offices and the services available from each building.

Travel and parking

How to get to Coventry by public or private transport.

Comment, compliment or complaint

Make a comment, compliment or complaint about Council services or elected members. 

Customer satisfaction survey

We are continuously looking to improve our services and your feedback really matters to us. Take part in our 3 minute survey. 

Contacting Customer Services

Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into My Account at the top of the page. 

Find out about our Customer Service Centre.

Customer Services

Open 9am–5pm Monday to Friday (excluding bank holidays)


Tel: 08085 834333


If you do need to call us,
please try to avoid our busiest times
of lunchtime and early afternoon.

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