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COVID-19 (Coronavirus)

This is affecting us all at work and at home. We’re working hard to keep services running and will focus our efforts on the most critical elements. In doing so disruption to many services is likely.

Read our latest update

Contact the Council

Council and democracy

COVID-19 (Coronavirus)

Our Customer Services team are currently experience a high volume of calls, which are causing long waiting times. Where possible, please use our online service to make a payment by debit or credit card which will be quicker and easier.

Search for services

Use our A-Z to find the service you are looking for.

Comment, compliment or complaint

Make a comment, compliment or complaint about Council services or elected members. 

Council buildings

Addresses and locations of our Council offices and the services available from each building.

Travel and parking

How to get to Coventry by public or private transport.

Out of hours emergency

Contact us in an emergency.

Customer satisfaction survey

We are continuously looking to improve our services and your feedback really matters to us. Take part in our 3 minute survey. 

Social media

Follow us on and contact us through social media.

Contacting Customer Services

Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into My Account at the top of the page. 

Find out about our Customer Service Centre.

Customer Services

Open 9am–5pm Monday to Friday (excluding bank holidays)

Email: [email protected]

Tel: 08085 834333


If you do need to call us,
please try to avoid our busiest times
of lunchtime and early afternoon.

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