Get the best from this site

We would like to place cookies on your computer to help us make this website better. For more information, including how to turn cookies off, see more about cookies. Or simply continue below:


COVID-19 (Coronavirus)

This is affecting us all at work and at home. We’re working hard to keep services running and focusing on the most critical. This means some services may be affected. For help, call 08085 834333.

Read our latest update

Housing Benefit and Council Tax Support

Can I apply for my claim to be backdated?

We can pay Housing Benefit and/or Council Tax Support from an earlier date if you have good cause for not claiming sooner. The maximum that can be agreed for working age customers is 1 month for Housing Benefit and 6 months for Council Tax Support prior to the date backdating is requested.

This is not an automatic entitlement and will depend on your reasons for making a late claim.

If you are of pensionable age your claim will be automatically considered for backdating for up to 3 months before you claimed - you will not need to request this.

How do I apply for backdating?

If you have not yet made a claim there is a section on the online claim form where you can request backdating.

If you have already claimed and now want to apply for backdating you can download a backdating form.

Benefits service

Email: [email protected]

Tel: 024 7683 1800


Customer Service Centre
Broadgate House

Is there anything wrong with this page?