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COVID-19 (Coronavirus)

This is affecting us all at work and at home. We’re working hard to keep services running and focusing on the most critical. This means some services may be affected. For help, call 08085 834333.

Read our latest update

Housing Benefit overpayments

  1. Causes of an overpayment
  2. Information we will tell you if you are overpaid
  3. Action you can take about your overpayment
  4. Ways to pay
  1. Enforcement action which could be taken against you
  2. If you are struggling to repay your overpayment
  3. Contact us

If you are struggling to repay your overpayment

Housing Benefit Overpayment recoveries during COVID-19 (Coronavirus)

If you are experiencing financial difficulties as a result of Housing Benefit Overpayment recoveries during COVID-19 (Coronavirus; please contact the Overpayment Team in order to discuss your circumstances.

We can then review our enforcement in order to assist in supporting you during this time; potentially suspending our action for a limited period if appropriate.

The Housing Benefit Overpayment Team can be contacted on;

024 7683 4098 or [email protected]

Our opening hours are 9am to 4:30pm Monday, Wednesday and Thursday, 10am to 4:30pm on Tuesday and 9:am to 4pm on Friday.

If you are experiencing severe financial difficulties, for information and guidance you can contact:

Previous Enforcement action which could be taken against you Next Contact us

Housing Benefit Overpayment Team

Tel: 024 7683 4098

Revenues and Benefits
Coventry City Council
PO Box 15
Council House
Coventry
CV1 5RR

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