If you are experiencing financial difficulties as a result of Housing Benefit Overpayment recoveries during COVID-19 (Coronavirus) please contact the Overpayment Team in order to discuss your circumstances.
We can then review our enforcement in order to assist in supporting you during this time; potentially suspending our action for a limited period if appropriate.
The Housing Benefit Overpayment Team can be contacted on;
024 7683 4098 or [email protected]
Our opening hours are 9am to 4:30pm Monday, Wednesday and Thursday, 10am to 4:30pm on Tuesday and 9am to 4pm on Friday.
If you are experiencing severe financial difficulties, for information and guidance you can contact: