Contact us

Email

You can email the Housing Benefit Overpayment Team at hboverpayments@coventry.gov.uk

Telephone

You can also call the Overpayments Team on 024 7683 4098, but please be aware that the phone lines can be very busy. The phone lines are open during the following times:

  • Monday 9am to 12noon
  • Tuesday 10am to 12noon
  • Wednesday 9am to 12noon
  • Thursday 9am to 12noon
  • Friday 9am to 12noon

Online

Check your housing benefit, tell the Benefits Service about changes, and find answers to your questions.

Post

If you need to write to the Benefits Service, the address is: Revenues & Benefits, Coventry City Council, PO Box 15, Council House, Coventry, CV1 5RR.  Please note this is a postal address only.

Housing Benefit Overpayment Team

Address: Revenues and Benefits
PO Box 15
Council House
Earl Street
Coventry
CV1 5RR

Telephone: 024 7683 4098