COVID-19 (Coronavirus) and Adult Social Care

Coventry’s Adult Care Services staff are working hard to ensure the city’s most vulnerable adults are supported during the COVID-19 virus

While the restrictions in place over Coronavirus pose a considerable challenge, critical services are being maintained but some will be severely disrupted given the impact this is likely to have on adults across the city.

Cllr Mal Mutton, Cabinet Member for Adult Care Services said:

“This is an unprecedented period and we have all had to learn very quickly how to work differently and I am very proud of the way in which staff are stepping up to the challenges. The legislation that we work to has been revised to enable us to get services to those most in need. This does mean that some of our services are either temporarily suspended or reduced. Our priority is to secure NHS delivery and discharges from our acute Hospitals, to deliver care in our care homes in a safe way and to support the local care providers to maintain safe service delivery. This is going to be tough for us to do but I want to reassure people that while we are, of course, respecting the restrictions in place, we most certainly are managing to maintain our essential services. Again this would not be possible without the way in which staff are working flexibly and voluntarily going the extra mile.”

For those of you that need assistance, you will be asked more questions when you make contact and, we will use video calls and other ways to secure the information that we need before, we decide if we need to make a visit to you, and it is important to stress that we will only do this in the most critical cases. We will look to see how other people or services can assist you in the first instance so that we can protect essential services for those who are in immediate need and at risk.

Find out about the Coronavirus Act 2020 and Care Act Easements

Safeguarding concerns

However, safeguarding adults is everyone’s business and I would urge people to continue reporting appropriately if they have a concern. Isolation will be difficult and concerning time for everyone so please so please be mindful of those immediately around you, follow guidance on self isolating and other precautions.

To report any safeguarding concerns contact Adult Social Care Direct on 024 7683 3003 or email [email protected]Remember, if it's an emergency, dial 999.

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