Guidance to help protect clinically extremely vulnerable people

National lockdown rules continue to apply in England.

The single most important action we can all take is to stay at home to protect the NHS and save lives.

Updated government guidance has been published for clinically extremely vulnerable people (CEV).

The numbers of CEVs in Coventry has risen because an extra cautious approach has been taken, so there is a chance that for some CEVs your risk is lower than estimated. These people are being written to in the coming days.

People who are in this category are currently advised by the Government to shield and stay at home as much as possible until 31 March, except to go outdoors for exercise or to attend health appointments (including of course for vaccination appointments).

CEV people are advised to stay at home as much as possible, except to go outdoors for exercise or to attend health appointments.

You may wish to meet up with one other person from outside your household or support bubble, for example, to exercise in an outdoor public place, but we suggest that you always try to do so as safely as possible.

Over this period, we are advising the clinically extremely vulnerable to work from home. If you cannot work from home, you are advised not to go to work and may be eligible for the Coronavirus Job Retention Scheme (CJRS), Statutory Sick Pay (SSP), Employment Support Allowance (ESA), or Universal Credit.

Clinically extremely vulnerable people should follow the advice set out in the shielding section of the Government's CEV guidance.

Find out about:

Socialising inside and outside the home

The rules apply to everyone. You can find details in the Government guidance.

We still advise clinically extremely vulnerable people to continue to go outside for exercise but to avoid busy areas to minimise the chance of coming into close contact with others. Otherwise, we advise you to stay at home as much as possible.

You may want to maintain social distance within your household if practical.

Work and education

Where possible you are advised to work from home. If you cannot work from home, you are advised not to go to work and may be eligible for the Coronavirus Job Retention Scheme (CJRS), Statutory Sick Pay (SSP), Employment Support Allowance (ESA), or Universal Credit.

Where some employers are not managing the risk of coronavirus, the Health and Safety Executive and local authorities will take action which can range from the provision of specific advice, issuing enforcement notices, stopping certain work practices until they are made safe and, where businesses fail to comply with enforcement notices, this could lead to prosecution.

If you have concerns about your health and safety at work you can raise them with your workplace union, the Health and Safety Executive or your local authority.

If you cannot make alternative arrangements, your employer may be able to furlough you under the Coronavirus Job Retention Scheme, which has been extended until the end of March 2021. You should have a conversation with your employer about whether this is possible.

Travel

In general, we advise clinically extremely vulnerable people to stay at home as much as possible.

Going to shops and pharmacies

You are advised not to go to the shops or pharmacies. Use online shopping if you can, or ask people in your household or support bubble to collect food and medicines for you. If you need more help with accessing food or medicines, NHS Volunteer Responders are still available to assist you.

You can register to request priority supermarket deliveries, if you do not have someone you can rely on to go shopping for you. If you have already got priority supermarket deliveries, you will keep them. When registering you will be asked for your NHS number. You can find it on any letter the NHS has sent you, or on a prescription.

Registering on the site just gives you priority. It does not mean you’ll definitely get a delivery slot. If you want priority supermarket deliveries, you will also need to set up an account with at least one supermarket and book slots yourself.

If you cannot access food, and you need help in finding the right support, Coventry City Council’s contact number is 08085 834333.  This may include helping you to request a priority supermarket delivery slot (if you do not already have one).

If you require additional care and support

You should continue to receive care at home, either from professional social care and medical professionals or from friends and family within your support bubble.

You should continue to access the NHS services that you need, and you should contact the NHS if you have an urgent or emergency care need.

You can access a range of NHS services from home, including ordering repeat prescriptions or contacting your health professional through an online consultation. To find out more visit NHS: Health at Home, or download the NHS App. If you have an urgent medical need, call NHS 111 or, for a medical emergency, dial 999.

It is also really important to look after your mental health. Go to the Every Mind Matters website for advice and practical steps that you can take to support your wellbeing and manage your mental health during this pandemic.

Follow the advice that works for you in the guidance on how to look after your mental health and wellbeing during coronavirus (COVID-19).

The Every Mind Matters page on anxiety and NHS mental wellbeing audio guides provide further information on how to manage anxiety.

Find out about local mental health help and information.

You should also continue to access support from local charities and organisations, as well as the NHS Volunteer Responder Scheme.

Call 0808 196 3646 between 8am and 8pm to arrange support or visit NHS Volunteer Responders website.

Registering for support

Visit the Government's 'Get support if you’re clinically extremely vulnerable to coronavirus' webpage to register for support - have your NHS number available. You can update details of your needs and circumstances. 

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