Information, advice and advocacy support

Where can I get information and advice on care and support in Coventry?

In Coventry there are a range of organisations that can provide information and advice to adults who need help with care support and their carers. Some organisations also support young people and their families. Some organisations are listed below. 

There are more organisations who provide information, advice and advocacy support in Coventry and these are listed in our Adult Social Care Information and Communities Directory.

Age UK Coventry

Telephone: 024 7623 1999  Email: [email protected]

Provide free, confidential and independent advice and information specially tailored for the needs of anyone over 50 and their friends, relatives and carers. The Preventative Support Service can also offer one to one support and targeted support interventions for people with more complex needs.

Age UK also provide a wide range of factsheets covering numerous topics including finance and benefits, health and conditions, accessing support and services.

Carers Trust Heart of England

Telephone: 024 7610 1040

Carers Trust Heart of England provides a range of Information, advice and support services for carers of all ages. Coventry Carers’ Centre and Crossroads Care merged in June 2015 to become this ‘one stop shop’ for carers drawing together the wealth of experience and expertise of the two organisations that have been supporting carers in Coventry for many years.

The new Carers' Centre offering information, advice and support is based in Central Library and is open to the public Monday to Friday, 9am to 5pm. The telephone Helpline – 024 7610 1040 – is open Monday to Friday, 8.30am to 4.30pm and Saturday 10am to 2pm.

Young carers and young adult carers can get information, advice and support from The Carers Trust Heart of England Young Carers Project. This project is funded through Children in Need and the Big Lottery. They also have a support worker for young adult carers funded through the Carers Trust “Programme for Change”.


Telephone: 024 7663 1040

Grapevine provides support to people with learning disabilities and their carers to make their own choices and be part of their community. Including:

Help & Connect - which helps people with learning disabilities to make connections and use ordinary services, support groups to help people get out and about and build friendships.

Alzheimer’s Society

Telephone: 024 7665 2602

The Alzheimer's Society provides a range of dementia support services in Coventry ranging from information and advice to people with dementia and their carers, 1:1 support for people affected by dementia in resolving issues to dementia care and support groups.

Macmillan Cancer Support

Macmillan Cancer Information and Support Centre telephone 024 7696 6052

Call them free on 0808 808 00 00 (Monday to Friday, 9am–8pm)

When you have cancer, you don’t just worry about what will happen to your body, you worry about what will happen to your life. At Macmillan, we know how a cancer diagnosis can affect everything and Macmillan Cancer Support are here to support you through it.

From help with money worries and advice about work, to someone who’ll listen if you just want to talk, they'll be there. Macmillan Cancer Support are millions of supporters, professionals, volunteers, campaigners and people affected by cancer. Together they make sure there’s always someone here for you, to give you the support, energy and inspiration you need to help you feel like yourself again. No one should face cancer alone.

Locally the Macmillan Cancer Information and Support Centre in the main entrance to University Hospital Coventry and Warwickshire provide free information, support and practical advice for anyone affected by cancer. They can offer you:

  • Confidential one-to-one support 
  • Information on all aspects of living with cancer and treatments available 
  • Information on diet and nutrition 
  • Recommended websites 
  • Information about emotions, relationships and cancer 
  • Access to support and information when you need it

The hospital and Macmillan also run a cancer support group called Cancer United for patients and carers. They meet on the first Wednesday of every month from 10am to 11.30am in the Faith Centre which is situated on the Ground Floor, West Wing of University Hospital Coventry and Warwickshire.

Coventry Library and Information Service are working in partnership with Macmillan make sure everyone affected by cancer in the city has access to quality cancer information when and where they need it. There are Macmillan Library Information Points at Central, Foleshill, Tile Hill and Willenhall Library. 

Adult Social Care Direct

Email: [email protected]

Tel: 024 7683 3003

Council House
PO Box 15
Earl Street

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