Coventry City Council Complies with the Data Protection Act and the GDPR and is registered with the Information Commissioners Office (ICO) as a Data Controller.
This Privacy Notice explains how personal information is going to be used, what for, who it will be shared with and why.
As part of our duties and responsibilities, under the Care Act 2014, we collect, hold and share personal information about you and your support network.
We use this information to:
We use your information to better understand your health and Social Care Needs and to determine how to meet these needs.
We may share relevant information about you with organisations who may be involved in meeting your health or social care needs. We may also share your information with organisations that will be able to give you advice or information that can help you. We will not share your personal information with anyone else without your permission.
Possible partner organisations we could share data with include:
We will only keep your information for as long as we need to, so we can give you the service you need, unless we must keep it for legal reasons. The time can be different depending on the service you have asked for. We will keep your information for 6 years after services have ended.
You have the right to:
To exercise any of these rights please contact ASCDirect@coventry.gov.uk.
You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances you can contact the Data Protection Team (DPO) and request a review of the decision. DPOTeam@coventry.gov.uk.
If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioners Office at:
The Information Commissioners Office,