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COVID-19 (Coronavirus)

This is affecting us all at work and at home. We’re working hard to keep services running and focusing on the most critical. This means some services may be affected. For help, call 08085 834333.

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Assessments, eligibility and support planning

Reviewing support plans

When will my Care and Support Plan be reviewed?

Once your support is in place, we will check back with you after 6 to 8 weeks to make sure that everything is working effectively for you. Your Care and Support Plan will then be reviewed on a yearly basis to make sure that the plan is still right for you.

If you think your needs have changed, you can call us at any time to request a review.

What if I disagree with the assessment?

If you disagree with any part of the process, you should discuss this first with your assessor. You can also make a complaint via our Adult Social Care complaints process.

Adult Social Care Direct

Email: [email protected]

Tel: 024 7683 3003

Council House
PO Box 15
Earl Street

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