Assessments, eligibility and support planning

Reviewing support plans

When will my Care and Support Plan be reviewed?

Once your support is in place, we will check back with you after 6 to 8 weeks to make sure that everything is working effectively for you. Your Care and Support Plan will then be reviewed on a yearly basis to make sure that the plan is still right for you.

If you think your needs have changed, you can call us at any time to request a review.

What if I disagree with the assessment?

If you disagree with any part of the process, you should discuss this first with your assessor. You can also make a complaint via our Adult Social Care complaints process.

Adult Social Care Direct

To call using Next Generation Text Service (also known as Text Relay): Call 18001 024 7683 3003

Email: [email protected]

Tel: 024 7683 3003

Council House
PO Box 15
Earl Street

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