Keeping the Electoral Register up-to-date

Why have I received an email about who lives at my property?

Each year we are required to check that the right people are registered to vote at every address in the city. You need to respond to this otherwise we will send you a form in the post. The purpose of the email is to ask the residents to check the information we hold on the electoral register for your address is correct. This is so we can invite other residents, including any 16 and 17 year-olds to register to vote if they are not already registered.

What do I need to do?

It just takes a few minutes, you need to let us know who should be registered to vote at your address.

Within the email there will be a web address to access your property details.

You will also receive two security codes in the email that are used as a log in to identify your property you will also need to put in your postcode. Once you are logged in you will be able to confirm or change the details we hold for your property. If you do not reply to the email you will be sent a form through the post.

So to reduce costs please don't delay, respond today!

The information you provide about the residents of your household is the first step in the process and those who are not registered to vote will need to register themselves, or we will send them an invitation to register form.

Which address will the email come from?

Coventry City Council email address: [email protected]

Is the email I have received genuine?

The email will have been sent from a Coventry City Council email address: [email protected] in August. The email will request you to log onto a secure portal and confirm who is living at the property so you will only be asked to confirm the details given or add someone if they are not listed.

How did you get my email address?

You previously provided Coventry City Council with your email address to access services. For further information please see our privacy notice.

How can I respond?

Whether you have received the email or a request through the post the quickest and easiest way to respond is online. However you can also call us on 024 7683 3034.

How do I use the online system?

  • Go to
  • Enter your postcode and the unique security code from your email or printed on your letter
  • Check that the information for your property is correct
  • Confirm your details, or make any changes, and press 'Confirm'.

If you experience any difficulties with these options you can also call us on 024 7683 3034.

Where will I find my security code?

Your unique security code can be found in our email to you.

Do I list everyone who lives at the property?

You need to include the name and nationality of everyone aged 16 or over who is resident and eligible to register to vote. If there are no eligible residents, you should state why this is the case.

How do I know who is eligible to vote?

Find out who is eligible to vote.

My son/daughter is living away at university, should I register them here or at home?

Your son/daughter can register at their home address as well as their university address, but must not vote more than once in the same election. This means they can vote in local elections at both addresses as long as they are in different local government areas, but cannot vote at both addresses in a Parliamentary election.

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