Coventry Homefinder

About the new policy

Why is the policy changing?

The new Homefinder Policy was approved by Coventry City Council last year. The demand for social housing is much higher than the available supply, so we need to ensure that it is allocated to those in greatest housing need. You will need to complete the re-registration so that your current circumstances can be assessed against the new policy.

View the policy summary and full Homefinder policy .

What changes are being made to the bands?

There will be four priority bands and a reduced preference band. View the new bands.

For more detail on each band and how we assess your circumstances, you can read the full Homefinder policy or the policy summary.

What changes are being made to who can apply and who will not be allowed to register?

There are changes to who will be able to register with Coventry Homefinder.

The eligibility criteria are set out in legislation – these are based mainly on immigration status and habitual residence in the UK.

The Government has given local councils more flexibility on setting local criteria to decide who ‘qualifies’ to join the register.

The new Homefinder Policy includes new qualifying criteria:

  • You must have a local connection (except in some exceptional circumstances)
  • You must have a housing need that is recognised in the new policy. If you are adequately housed, you will not be able to join the register.
  • If you have a household income over £50,000 or assets over £50,000, you will not be able to join the Homefinder register.

What do I do if I don’t agree with my new band?

You will be placed in a band based on the information you have provided. Please provide all the information about your current circumstances on the re-registration form and provide any documents requested.

View the new bands.

If you believe your band does not reflect your circumstances based on the new policy, you may request a review within 28 days by emailing [email protected] detailing why you believe the decision to be incorrect against the Homefinder policy.

This email address is only to be used to request a review – if you have a different enquiry you must call 024 7683 4024. Any emails received that are not requesting a review will not be responded to.

What do I do if you tell me I cannot join the new register?

We will assess whether you qualify to join the register based on the information you give us on your re-registration form. Please provide all the information about your current circumstances on the re-registration form and provide any documents requested.

View the new qualifying criteria.

If you are told that you cannot join the register based on the new qualifying criteria but you believe this is incorrect, you may request a review within 28 days by emailing [email protected] detailing why you believe the decision to be incorrect against the Homefinder policy.

This email address is only to be used to request a review – if you have a different enquiry you must call 024 7683 4024. Any emails received that are not requesting a review will not be responded to.

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