We continue to offer case management/support for our homeless customers that have a live case with us. Customers can expect a normal service with regular contact from their housing officer and can continue to contact their housing officer through the agreed contact methods.
If you are at risk of becoming homeless, you can tell us online by registering on our customer portal and completing a self referral form. If you need guidance on how to register, please see our step by step guide. Once you have completed your referral, we will contact you within 3 working days.
If you have nowhere safe to stay tonight, please call us on 024 7683 4025.