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If you are an asylum seeker, refugee or migrant, you need to meet certain UK immigration criteria to access full homelessness help.
To access the Homelessness Prevention Service, you need to:
If you have no access to public funds then you may not be eligible for housing help from the Council. Our leaflet provides further information.
If you have dependent children and you are threatened with homelessness or are homeless Children's Services might be able to help you. Contact the Multi-Agency Safeguarding Hub on 024 7678 8555. For out of office hours contact 024 7683 2222. The Homelessness Prevention Service may also refer you to Children's Services.
You can find more detailed guidance on eligibility from Shelter on 0808 800 4444.
You can apply to the Council for help if you're homeless or are going to be made homeless if you have been granted:
If you are living in asylum supported accommodation and have been granted leave to remain by the Home Office, contact our Homelessness Prevention Service as soon as possible. We can help plan your move out of supported accommodation before you are made homeless.
You can get additional help from the government's integration loan scheme. They must be paid back, but they're interest-free. You can borrow between £100 and £1,000.
You can use the loan for things like:
If you are seeking asylum you will be unable to claim benefits or access the Council's full homelessness service.
If you need advice, accommodation or cash support, get in contact with one of the government's asylum helplines.
If you have entered the UK on a spouse or partner visa you may not qualify for homelessness help. You will likely need to apply to the Home Office's Destitute Domestic Violence Concession for permission to stay in your own right. You will then be able to access the Council's Homelessness Prevention Service.
Eligibility under UK immigration law is required to access the this service. We can provide general advice and signposting for those that don't meet eligibility requirements. If you are at risk of becoming homeless, you can tell us online by registering on our customer portal and completing a self referral form. If you need guidance on how to register, please see our step by step guide. Once you have completed your referral, we will contact you within 3 working days.