Relationship breakdowns can have a major impact on your housing circumstances. This may be due to meeting the costs of your accommodation on a reduced income, knowing and exercising your housing rights, planning a move to alternate accommodation and matters regarding your children. Contact our Homelessness Prevention Service if you think you are going to be homeless in the next 56 days or need housing advice.
Use Shelter's tenancy rights checker to see what type of tenancy you have and the rights associated with it. Our leaflet has more information about your rights if you are living with an ex partner. Our leaflet provides more information about your rights depending on whether you rented or owned your home with your previous partner.
If you are being asked to leave by your parents or family, it is important that you seek advice at an early stage and do not wait until you are homeless. The Homelessness Prevention Service may be able to help you to remain in the property by negotiating with your family members and planning alternative arrangements if necessary. We are also able to offer access to independent mediation services who work with families to resolve disputes and mend relationships. As such referrals to a formal mediation process may be necessary. We will also refer to the Through Care and MASH teams for cases involving care leavers and under 18s.
The earlier you get in touch with us, the more likely we’ll be able to resolve your housing situation. Call the Homelessness Prevention Service on 024 7683 4025.
Due to new homelessness legislation, you do not need to have a certain level of need (priority need) or have links to a council area (local connection) to access the Homelessness Prevention Service. Priority Need will only affect whether you are entitled to interim accommodation if you become homeless (the relief duty) or owed the main housing duty.
This means that we may provide you with short-term accommodation if you meet a certain level of need. We will look at your situation and any people who are dependent on you to make a decision.
For further details on what gives you a priority need or a local connection, call Shelter on 0808 800 4444 and see the government's code of guidance.