Until you are discharged, the Joint Service Housing Advice Office and Veterans UK will provide tailored advice and support for you and any dependents. They can help plan a move into civilian housing on discharge. The armed forces should also refer you to a local authority for any additional housing help.
If you think you will be homeless on leaving the Armed Forces, or are a homeless veteran, you can also contact the Council's Homelessness Prevention Service. Do not wait until you are made homeless. A letter of discharge or some other evidence that confirms the date of your discharge may be needed if you have yet to leave the Armed Forces. Our leaflet provides more housing advice when leaving the armed forces.
The earlier you get in touch with us, the more likely we’ll be able to resolve your housing situation. Call the Homelessness Prevention Service on 024 7683 4025.
Due to new homelessness legislation, you are not required to have priority need or links to a council area (local connection) to access the Homelessness Prevention Service. Priority need will only be taken into account to decide whether you are due interim accommodation under a relief duty or owed a main housing duty.
This means that we may provide you with short-term accommodation if you meet a certain level of need. This could be due to the length of time serving, the types of service engaged in, mental or physical health problems resulting from serving or difficulties reintegrating into civilian life. We will look at your situation and any people who are dependent on you to make a decision. For further details on what gives you a priority need or a local connection, call Shelter on 0808 800 4444 or see the government's guidance.