When charges will start

Charges apply from the date that care and support services begin. If the financial assessment visit takes place after that date, charges will still apply from the date the services began. If you need additional time to pay any outstanding charges please discuss this with the Financial Assessments Team.

It is important that you co-operate with the financial assessment as if we are unable to complete it within a reasonable timescale we will assume you have enough funds to pay the maximum charge for your services and you will be charged accordingly.

Example – Care and support services start on 3 January 2022 and the financial assessment visit takes place on 14 January 2022. The charge will begin on 3 January 2022 and will be invoiced for every four weeks.

Financial assessments team

Address: PO Box 15
Council House
Earl Street

Telephone: 024 7683 3575