The annual statutory Adult Social Care Survey will be being delivered to a sample of people to try and gather their opinions on adult social services in the city.
The anonymous survey is sent out to a sample of approx. 1000 Coventry residents over January and February. This sample is made up of people who were in receipt of long-term support services that were being funded or managed by Coventry City Council as at October 2018.
The survey asks people about the quality of life and their experiences of the services they receive. The results will be used to help identify areas where care and support services can be improved in the city and to identify which services are performing well. It will also help the Council to understand what is most important to those people receiving care and support.
Councillor Faye Abbott, Cabinet Member for Adult Services, said: “We really value the feedback that we get from this survey. It really helps us to recognise what we, as a council, are doing well and any areas that we could improve on, which helps us to continue to improve the service, so if you do receive the survey, please fill it out and return it to us.”
All local authorities with responsibilities for Social Care are asked to take part in the survey, which is commissioned by the Care Quality Commission and Department of Health and Social Care.