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COVID-19 (Coronavirus)

This is affecting us all at work and at home. We’re working hard to keep services running and will focus our efforts on the most critical elements. In doing so disruption to many services is likely.

Read our latest update

Council Tax – don’t struggle alone

Published Monday, 30 March 2020

Council Tax payments are set to be collected as normal from April – but the Council’s message to residents is to get in touch as soon as possible if you’re struggling because of the current situation

Anyone who is finding it difficult to pay should contact the Council Tax Team to discuss alternative payment arrangements.

That could include delaying payments for a further two months, so annual bills would run from June to March, rather than April to January as normal.

If you have been affected by coronavirus and you are concerned about making your Council Tax payments, visit the Council tax page on our website, call 024 7683 1111, or email [email protected], putting ‘covid-19’ in the subject box so we can give your email priority.

You can also contact us for advice and support if your income has been affected by coronavirus at [email protected], by calling 024 7683 1800, or visiting the Housing Benefit and Council Tax Support page on our website.

And to find out about support grants or crisis awards, email [email protected], call 024 7683 3773, or visit the Community Support Grants Page on our website.  

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