Telephone support for parents and carers

Published Wednesday, 13 May 2020

This term, Coventry Educational Psychology Service is offering direct telephone support to parents and carers during the COVID-19 pandemic.

The service is available for families who live in Coventry who feel they may benefit from the opportunity to speak with a member of the team to support them at this time.

Areas of support may include:

  • how to talk to your child/young person about COVID-19 and worries that they may have
  • helping your child/young person to engage with learning whilst at home
  • supporting behaviour that can be challenging or difficult to manage
  • ways to look after your own and/or your child/young person’s mental and emotional well-being on a daily basis

When you contact the service, you will be asked to provide the following information:

  • your name
  • the telephone number you would like to be contacted on
  • email address
  • times and dates when you are available to speak with a member of the team
  • your child’s nursery, school or college (where relevant)
  • your child’s name if they have had previous involvement from SEND services
  • a brief description of the area you would like support in

Your details will be passed to an Educational Psychologist/Trainee Educational Psychologist who will contact you directly to offer a 30 minute appointment.

If you would like to arrange to speak with an Educational Psychologist please contact 024 7678 8400 between 9am and 12noon, Monday to Friday.

As far as possible, this service will be confidential.

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