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COVID-19 (Coronavirus)

This is affecting us all at work and at home. We’re working hard to keep services running and will focus our efforts on the most critical elements. In doing so disruption to many services is likely.

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Unsung Heroes – protecting the health and wellbeing of vulnerable adults

Published Wednesday, 13 May 2020

Emily Carter, support worker, based at Brookview Care Home has been named an unsung hero by her colleagues, for providing support to adults with learning and physical disabilities in Coventry.

Unsung heroes – Protecting the health and wellbeing of vulnerable adults

Jayne Norton, Service Manager at Coventry - Brookview & Hipswell Highway said: “Emily and the team have been fantastic in reaching out to friends and family for donations of toiletries for the people we support here at Brookview.

“I’m so proud of her and our team for the commitment and dedication they show every day. They always go the extra mile each and every day to make a difference in the lives of those they support.”

Emily, works for a charity called Fitzroy, who supports adults with learning disabilities and physical disabilities who live in residential homes and supported living schemes. She helps to support eight adults that need full 24-hour care with tasks including looking out for their wellbeing and taking them out shopping.

“Since the start of the COVID-19 life has become very different for our residents, they are no longer unable to attend the day services and the weekly activities they usually would do. They have been unable to access the community, like shopping trips and sadly their family members have been unable to visit which is a huge change for them.

“My colleagues and I have been working extra hard to keep the environment fun, we have been doing lots of in house and garden activities, lots of creative sessions, indoor discos, messy play, sensory sessions and we have spent time using technology to Facetime and Skype the resident’s families.

“I decided to post a request on Facebook to ask if anyone could donate any toiletries and I was inundated with responses from family and friends, and people shared the post. I was overwhelmed with the donations we received by others, amazing beautiful gifts and acts of kindness by complete strangers offering help. It's made a huge difference and we couldn't be more grateful” she said.

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