Role of Adult Social Care during Covid-19

Published Tuesday, 28 July 2020

Councillors and other health partners have heard about the significant contribution made by Adult Social Care, working with other parts of the City Council to support vulnerable adults to date during Covid-19.

The Council’s Health and Wellbeing Board has welcomed a report that highlights the key activities that have allowed vulnerable people to continue to access vital support despite the lockdown.

They include:

  • Developing remote working and use of technology this enabled us to keep essential assessment and safeguarding work going in order to avoid delays in people getting the essential support they need.
  • Leading the Council’s support of those shielding (Operation Shield). In partnership with CVLife more than 14,000 people have been contacted and offered support. In addition, to support people that had vulnerabilities but were not identified as being in the shielded cohort the Council’s Customer Contact centre established a vulnerable persons helpline.  By the end of June over 3000 people had been contacted through this helpline.
  • Supporting the care market – working with and supporting care providers wherever possible, in the face of increasing demand and incredible financial challenges, has been more vital than ever during the pandemic. This includes support with accessing Personal Protective Equipment and infection prevention and control training. While much focus has been  on care homes, Adult Social Care has continue to support  more than 2400 people who receive home support, housing with care or other kinds of supported living.
  • Hospital discharge - At the start of the pandemic Adult Social Care worked with health colleagues to free up significant numbers of hospital beds. The aspiration for 95% of patients to go home was achieved and sustained.

Cllr Mal Mutton, Cabinet Member for Adult Services, said: “Throughout this pandemic we have quite rightly shown our gratitude for the NHS and its staff. But there are so many older and vulnerable people outside of NHS venues who need vital daily support and I’m delighted Adult Social Care has been able to keep providing the help they need.

“This report shows the full range of key actions, perhaps more than people may realise, that have supported the fight against Covid-19. It also outlines the areas we must focus on to ensure we can keep helping the most vulnerable.”

Cllr Mutton has also written to care providers in the city to recognise their vital contribution to the effort so far, often in the most challenging of circumstances. In her letter she said:

“In the midst of the COVID-19 pandemic, the most significant public health crisis in living memory, I am immensely proud the social care sector in Coventry has not only risen to the challenge but in many cases have truly gone above and beyond in the interests of the people they support.

“It is impossible to single out any individuals but overall the dedication, compassion, and professionalism shown as we as a city work to respond to COVID-19 has been truly humbling.”

Read the report to the Health and Wellbeing Board.

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