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COVID-19 (Coronavirus)

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Family Hubs all now to re-open

Published Tuesday, 28 July 2020

Half of the city’s Family Hubs have remained open during the pandemic to give essential support to young people, children and their families, and now the remaining four are set to re-open their doors to help support local communities.

Early Help staff are available, offering practical help, time to talk and to find out what could help each family in partnership with a range of agencies across the city. Each Family Hub is open every weekday and runs a “here to help” service where residents can phone in, send an email, request help through an online form, or come into one of the hub buildings.  Staff also provide access to a phone, public computer and food bank vouchers to help meet people’s immediate needs.

Councillor Patricia Seaman, Cabinet Member for Children and Young People, said:

“I’m very proud that staff in our Family Hubs have been working tirelessly throughout the pandemic and have managed to safely keep four Hubs open throughout to provide much needed support for some of the most needy families in our communities. 

The other four Hubs are now re-opening to make it easier for families to access our services, with even more things to offer practical help with partnerships with the Community Breakfast Club and Go CV.  There will be additional activities at Family Hubs and all staff will be working within government guidelines to keep people safe and well.”

Councillor Kamran Caan, Cabinet Member for Public Health and Sport, said: 

“We’re really pleased that Family Hubs are offering the service of a Go CV sign-up centre, which means families can easily pop in and collect a card or get help creating an account.  The Go CV card offers families discounts or free entry to some of the city’s best activities.  If anyone receives benefits, they can take along proof to the Hub where it can be validated and then they will pay Go CV+ prices and get a larger discount, which is even more important in these difficult times.”

If you would like to find out more about how Family hubs can help you or someone you know, please phone freephone 0800 8870545, visit their website, email [email protected], or pop in to one of the Family hubs. 

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