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Strengthening Families privacy notice

This Privacy Notice explains how Coventry City Council will use personal information as part of the Strengthening families programme and who it will be shared with.

You may or may not currently be receiving a service to help you deal with your problems. Your data has been identified as suitable because your family has two or more of the following problems that the local services hope to help families with:

  • Worklessness or at risk of financial exclusion (experience problem debt, have young adults who are NEET)
  • School absence problems
  • Children in need (those at risk, on child protection plans, looked after children)
  • Offending and anti-social behaviour
  • Domestic abuse
  • Mental or physical health problems

What information we collect

We will collect a wide range of information about individuals and families, including:

  • Name, Date of Birth, Address
  • Details of any recent crime or anti-social behaviour, or domestic Abuse
  • Access to out of work benefits
  • Health issues, including substance misuse
  • Education/Attendance and positive post 16 destinations
  • Housing status and any debt issues.
  • Whether you have accessed any early help or protection services previously

Why we need your information

We use this information to:

  • Identify eligibility for the Troubled Families Programme
  • Ensuring families receive the right help at the right time
  • Measure impact of early help and protection interventions
  • Provide you with necessary and appropriate services
  • Help us develop and improve our services
  • Participate in National Evaluation of Troubled families

We process personal data because it is necessary to comply with legal obligations we are subject to. These are:

  • The Digital Economy Act 2017 and the Public Service Delivery, Fraud and Debt: Data Sharing Code of Practice
  • Sections 10 and 11 of The Children’s Act 2004,
  • Section 82 of The National Health Service Act 2006
  • Section 1 of The Childcare Act 2006
  • Section 23 and 25 of The Children’s and Families Act 2014
  • Section 17, 37 and 115 of The Crime and Disorder Act 1998
  • Section 11, 21, 157 and 175 of The Education Act 2002
  • Section 1 of The Localism Act 2011
  • Section 1 of The Children (Leaving Care) Act 2000
  • Special Education Needs and Disability Regulations 2014
  • Immigration and Asylum Act 1999
  • Education and Skills Act 2008 (ESA 2008)
  • Section 3 of Welfare Reform Act 2016

We also process this information because it is necessary for us to perform our public tasks as a Council and to deliver services and to carry out tasks in the areas of social security and social protection law.

Who we share your information with

Depending on the services you will be receiving, we will share your information with:

  • Law enforcement organisations such as West Midlands Police, West Midlands Fire Service
  • Housing associations including - Whitefriars Housing Group, Midland Heart, Orbit Housing, Ashram Housing
  • Health care providers including – University Hospital Coventry and Warwickshire, South Warwickshire Foundation Trust, National Health Service, Coventry and Warwickshire Partnership Trust,
  • Government departments and agencies - Department of Work and Pensions, National Probation Service, Office of National Statistics, Ministry of Housing Communities and Local Government
  • Voluntary and community organisations - such as Prospects, Compass, Barnardo's, Change Grow Live, Community Rehabilitation Service, Coventry Law Centre, Citizens Advice Bureau, Catch 22
  • Schools and other education establishments
  • Internal Coventry City Council Departments

Information will be shared with the above organisations for the purpose of:

  • Identification of families eligible for the Strengthening Families Programme
  • Identify the most appropriate support for families
  • Evaluate impact of early help and protection interventions
  • Fulfil the data reporting requirements as specified by the Ministry of Housing, Communities and Local Government
  • Contribute to the national evaluation of the programme

How long we keep your information

Information collected by Coventry City Council and its partners for the purpose of Strengthening Families will be held until December 2022.

More Information

More details on your rights and how Coventry City Council handles your information.


Date of last review: August 2018           

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