If you are eligible and would like the opportunity to receive free insulation and/or heating measures there will be personal information, we will require from you. This Privacy Notice explains how personal information is going to be used, what for, who it will be shared with and why.
Coventry City Council complies with the Data Protection Act and the GDPR and is registered with the Information Commissioner's Office (ICO) as a Data Controller.
We collect and hold personal information relating to The Disabled Facilities Grant.
We use this information to:
We process personal data because it is necessary to comply with our legal obligations of consent.
We will collect the following information about you:
We will share data with:
Your information is shared so we can confirm your eligibility for the scheme and your insulation and/or heating measures can be installed.
Please read Act On Energy's Privacy Notice to understand how your information may be used and who it may be shared with.
This is to comply with the regulations of the Energy Company Obligation and to secure funding for the insulation and heating measures installed. Accreditation bodies will help to ensure any works carried out are completed to the correct standard.
We will only keep your information for as long as we need to so we can give you the service you need, unless we must keep it for legal reasons.
Your data will be kept by Coventry City Council and Act On Energy for 24 months.
You have the right to:
To exercise any of these rights please contact the Energy Matters Team at [email protected]
Where personal data is processed on the basis of consent, you will have the right to withdraw that consent. However, Coventry City Council process personal data that it is necessary to do so in order to comply with our legal obligations and to enable us to perform tasks carried out in the public interest.
You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances you can contact the Data Protection Team (DPO) at [email protected] and request a review of the decision.
If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioner's Office at:
The Information Commissioner's Office,