Coventry City Council complies with the Data Protection Act and the GDPR and is registered with the Information Commissioners Office (ICO) as a Data Controller.
This privacy notice explains how personal information is going to be used, what for, who it will be shared with and why.
We collect and hold personal information relating to The Disabled Facilities Grant
We use this information to:
We process personal data because it is necessary to comply with our legal obligations of consent.
We will collect the following information about you:
We will share data with:
Rockwarm may share your information with:
Your information is shared so we can confirm your eligibility for the scheme and your external wall insulation can be installed.
This is to comply with the regulations of the Energy Company Obligation and to secure funding for the external wall insulation installed. Accreditation bodies will help to ensure any works carried out are completed to the correct standard.
We will only keep your information for as long as we need to so we can give you the service you need, unless we must keep it for legal reasons.
Your data will be kept by Coventry City Council and Act On Energy for 24 months.
You have the right to:
To exercise any of these rights please contact the Energy Matters Team at Energy.Matters@coventry.gov.uk
Where personal data is processed on the basis of consent, you will have the right to withdraw that consent. However, Coventry City Council process personal data that it is necessary to do so in order to comply with our legal obligations and to enable us to perform tasks carried out in the public interest.
You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances you can contact the Data Protection Team (DPO) and request a review of the decision.
If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioners Office at:
The Information Commissioners Office,