Six months into the VCFSE Research Ambassador and Building Research Capacity Grant programme, seven organisations are showing how research can help improve services and strengthen community voice.
The programme gives organisations protected time and support to understand what is working, what needs to change, and how people’s experiences can shape better decisions. In the first 6 months, Research Ambassadors have improved data systems, redesigned forms, developed logic models, introduced outcome-focused reporting, and supported staff and volunteers to feel more confident using evidence.
There are already practical examples of change. Carriers of Hope used family engagement data to introduce a quieter Baby Room within Let’s Play. Feed the Hungry and Coventry Foodbank used operational data to respond earlier to low summer stock pressures.
Aptitude Organisation CIC has used evidence to shape its DEFUSE Anger Management Programme, while Inini Initiative is strengthening its role as a research-active community partner with refugees and asylum seekers.
The work is also helping more residents and community groups contribute to research. Organisations are using client voice panels, resident advocates, youth involvement, focus groups, informal listening, and faith-sector engagement to make sure evidence reflects lived experience. This matters for local services, councils, elected members, and VCFSE partners because it creates a stronger basis for decisions that affect Coventry's communities.
Although these are early findings, the direction is positive. The programme is building practical research skills, stronger partnerships, and greater confidence across the VCFSE sector. Most importantly, it is helping organisations use evidence as a tool for learning, improvement, and influence.
Learn more about our NIHR HDRC Coventry Research Ambassadors