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COVID-19 (Coronavirus)

This is affecting us all at work and at home. We’re working hard to keep services running and will focus our efforts on the most critical elements. In doing so disruption to many services is likely.

Read our latest update

Operation Shield - Our Support Service

What is Operation Shield?

The Government has produced guidance for people, including children, who are at very high risk of severe illness from COVID-19 (Coronavirus) because of an underlying health condition.

These health conditions include people who have had organ transplants, who have specific cancers, respiratory conditions, rare diseases and therapies that increase the risk of infections and women who are pregnant with significant heart disease.

This guidance includes the use of ‘Shielding’ as a measure to protect. People identified are strongly advised to stay at home at all times and avoid any face-to-face contact for a period of at least 12 weeks from the day they receive a letter from the NHS.

If people have a medical condition which makes them extremely vulnerable to COVID-19 (Coronavirus), they can register themself and request support, including a weekly food parcel delivered to their doorstep.

How will it work?

It's recognised that people may need support with food, medicines and social contact where they don’t have other family, friends or neighbours to help.

Coventry charity CV Life is leading this response working closely with Coventry City Council with operational hubs in place. CV Life will be using volunteers from their own organisation and partner organisations to contact those identified to see if they require support.

People will be called by someone to check as to whether they have registered with the national scheme and they can help through the process if necessary. We will also find out any immediate and ongoing food, medicines supply and social contact that residents may need help with.

If you have an underlying health condition and are impacted on as a result of shielding to protect your health, you should register for Operation Shield.

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