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Customer Services email issues

We are currently having issues with emails sent to customer.services@coventry.gov.uk. We apologise for any inconvenience caused. You can still use our online forms to get in touch.

Tell us

Benefits

Make a

benefit claim

online

Apply for

discretionary housing payments

if you cannot afford to pay your rent

View your

benefits account online

with My Account

Change of circumstances and appeals

Let us know when you move house, change who you're living with or your financial situation changes.

Community support grant

Support for vulnerable people experiencing disaster situations while in financial difficulties for essential items.

Benefits appointments

Book an appointment with our trained staff. 

Local Housing Allowance

Information for landlords about your tenants' benefit payments.

Benefits Advice Line

Find out what financial support you can get.

Benefit fraud

How to report benefit fraud.

Universal Credit

About the rollout of Universal Credit in Coventry.

Free school meals

Find out whether your child is able to receive free school meals.

The benefit cap

Read more about the 2016 changes to the benefit cap

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