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Housing Benefit will only be accepted for customers who are:
Customers who do not meet any of the above criteria will need to make a claim for Universal Credit to receive help for their rent.
Council Tax Support is a local scheme and provides help with your council tax bill by reducing the amount you have to pay, depending on your income.
Help to pay your Council tax is not included in Universal Credit and continues to be provided by Coventry City Council.
Housing Benefit and Council Tax Support are means-tested benefits. The amount you receive can depend on:
You can apply for either Housing Benefit, Council Tax support or both by completing the online claim form. Once you have completed the form you will be given an evidence checklist which lists documents we need to assess your claim.
You can upload the evidence required when you submit your application. Should you need to send further information you can email the evidence to [email protected] quoting your reference number in the subject heading, or you can make an appointment so you can in your documents.
If you are struggling to pay your bills and would like help or advice on how to maximise and manage your income, you can make an appointment with our Budgeting Support Officer by ringing 024 7683 2727. Alternatively, after using the benefits calculator you will have the option to send your completed budget calculation to us by pressing the “send to advisor “ button. An officer will then contact you to make an appointment.
View our privacy notice explaining how we will use your information and handle your data.
If you have difficulty completing an online claim, you can book an appointment with the Benefits Service.