Get the best from this site

We would like to place cookies on your computer to help us make this website better. For more information, including how to turn cookies off, see more about cookies. Or simply continue below:

Continue

COVID-19 (Coronavirus)

This is affecting us all at work and at home. We’re working hard to keep services running and will focus our efforts on the most critical elements. In doing so disruption to many services is likely.

Read our latest update

Website

Cookies

What are cookies and why do we use them?

A cookie is a small text marker stored on your computer that enables us to track the use of our website. We use cookies to sign in and register with our website, to remember your accessibility settings and ensure the website is as user friendly as possible. Most big websites do this too.

Please note: if you delete or disable our cookies you may not be able to register on our site and benefit from some of our online features.

How do I change my cookie settings?

You have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. The way in which you do this depends upon the web browser which you use.

To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

Where does this website use cookies?

Our website uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

Registering or signing in

Server generated cookies

  • AWSELB - "Amazon Web Services Elastic Load Balancer" - Used to direct your request to the appropriate server. No personal information is contained or used.
  • Firmstep2server - Used to direct your request to the appropriate server. No personal information is stored.
  • Firmstep2session - A unique identifier given to you for the duration of your site visit. It is used to ensure that you and only you are shown information relevant to you. It contains no personally identifiable information, but is temporarily linked to your user account when you log in.
  • ASP.NET_SessionId - A unique identifier given to you for the duration of your site visit. It is used to ensure that you and only you are shown information relevant to you. It contains no personally identifiable information, but is temporarily linked to your user account if you log in.
  • PHPSESSID - Same as above but unique to Self sites

Cookies set by javascript

  • 0.js:
    • fs2logevents: Only set by explicit user action. Increases the level of internal debug information kept by the browser.
    • fs2debug: Only set by explicit user action. Causes the display of a button to allow the user to submit browser debug information for diagnostics.
    • fs2diag: Only set by explicit user action. Causes the display of a toolbar that can submit or display browser debug information.
    • NoAJAT: Used to disable AJAX. Only appears in redundant code. No longer actually set/used.
  • combined.js:
    • ui-tabs: Used by the client to maintain tabs state when the user moves between pages.

Storing accessibility settings

If you use our accessibility settings to change how our website looks, then we will set a cookie so your settings are remembered.

Cookies used for accessibility options
Cookie name Typical content Expires
userColourscheme Name of the colour scheme (e.g. 'soft1') 1 hour
userFontsize Font size chosen (e.g. 'larger') 1 hour
userFontchoice Font style chosen (e.g. 'comicsans') 1 hour
userLetterspacing Letter spacing chosen (e.g. 'wide') 1 hour

These cookies are set for customers who use the Browsealoud service, to read aloud and translate content on our site. The cookies enable the service to function by storing the user’s selections and preferences as they move around the site, including their settings for the tool, any language selection they might have made, the position of the toolbar, and their acceptance of the disclaimers.

Cookies set by Browsealoud
Name Type Expires Contains Purpose
__ba_allow_secure

Persistent

1 year

String value 'yes'

Stores that the user has accepted the secure transmission and cookies banner which pops down when they first launch the BA toolbar

__ba_launch_audio_alert

Persistent

1 year

Boolean value true

Stores TRUE after the user has listened to the "I'm Browsealoud" welcome message so it does not play every time the user launches the BA toolbar

__ba_plus

Persistent

1 year

String value 'on'

Stores 'on' or doesn't set depending if the customer's set-up includes the use of cookies

__ba_sec_trans_ok

Persistent

1 year

String value 'yes'

Stores 'yes' once the user accepts the translation policies from the banner at the top of the page accepting that page content will be securely transmitted to Google for translation

__ba_settings

Persistent

1 year

URL encoded string "%7B%22....."

Stores an encoded JSON string containing toolbar settings, including: toolbar has been opened, translation is enabled, current language

__ba_trans_ok

Persistent

1 year

String value 'yes'

Stores 'yes' when the user accepts the Google translation disclaimer from the Browsealoud banner

__ba_lang_warn

Persistent

1 year

Boolean value true or false

Stores true if the user selects the "remember my choice" checkbox when translating to a language without speech support.

rwebooks-x

Persistent

1 year

Number

Stores the x coordinate for the toolbar position

rwebooks-y

Persistent

1 year

Number

Stores the y coordinate for the toolbar position

Internal search engine

Our site search uses Google Custom Search, which continuously monitors and indexes the content of the site. It is designed to work exactly like Google on the web.

Social sharing

Social sharing audio and video services are run by other companies, who may put cookies on your computer when you use them on our site or if you are already logged in to them.

Services that we may use and their use of cookies:

Statistics

To improve our service we collect anonymous web statistics using programmes called Google Analytics and SiteImprove. They store several cookies on users' computers or mobile devices to tell us how many people have visited each web page, how they got there, and where they navigated to from there. The data collected is completely anonymous and does not store any personal details.

You can opt out of being tracked by Google Analytics across all websites.

E-Communications team

Email: webeditors@coventry.gov.uk

Room 73
Council House
Earl Street
Coventry
CV1 5RR

Is there anything wrong with this page?