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We are continuously looking to improve our services and your feedback really matters to us. Take part in our 3 minute survey. 

Contacting Customer Services

Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into My Account at the top of the page. 

Find out about our Customer Service Centre.

Customer Services

Open 9am–5pm Monday to Friday (excluding bank holidays)

Email: customer.services@coventry.gov.uk

Tel: 08085 834333

Visit: http://www.coventry.gov.uk/myaccount

If you do need to call us,
please try to avoid our busiest times
of lunchtime and early afternoon.

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