Council Tax

Council and democracy

Important notice about Council Tax and COVID-19 (Coronavirus)

Due to COVID-19 we have not taken any court action this year for unpaid Council Tax. From 19 October, we will begin to take court action so if you've received a Final Notice it's really important that you contact us on 024 7683 1111. If you don't contact us you could incur costs of £78.50.

Our Customer Services team is currently experiencing a high volume of calls, which are causing long waiting times. Where possible, please use our online service to make a payment by debit or credit card which will be quicker and easier.

Change of circumstances

Let us know when you move house, change who you're living with or your financial situation changes.

Have you been impacted by COVID-19?

Find out about the support available in relation to Council Tax.


What happens if I don't pay my Council Tax?

What to do if you have problems paying your bill.

Council Tax exemptions

Find out when you do need to pay Council Tax.

About your Council Tax

About your bill and how we spend your money.

Council Tax discounts

Find out about discounts on your Council Tax bill.

View your Council Tax account

View your Council Tax online with My Account. 

Who should pay Council Tax?

Find out whether you need to pay Council Tax.

Local Council Tax support scheme

Find out if you can get financial support for your Council Tax bill.

Student Council Tax

Discounts, exemptions and how to change your address.


Council Tax bands

Find out your charges for this year. 

Paperless billing

Receive your Council Tax bills via e-mail.

Data protection

Find out how we use your Council Tax information.

If you think your bill is wrong

Requesting a reconsideration or appealing against your Council Tax charge.

Unoccupied properties

Find out about Council Tax and unoccupied properties.

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