Council Tax Support

Council Tax Support (CTS) is a means tested discount which helps low income households with the cost of Council Tax payments.

The Government sets the rules which tells us how much CTS can be paid to people of pension age, and Coventry City Council is responsible for setting the Council Tax Support scheme for working age households

If your household is classed as being of working age then you will need to pay at least 15 per cent of your council tax bill. You may receive help with the remaining 85 per cent depending on your income and the make up of your household. Pension age households can receive up to 100 per cent support depending on their circumstances.

A 25% discount applies to all single households. Exemptions apply for people who are severely mentally impaired and live on their own.

You will receive your Council Tax bill in March telling you how much you have to pay.

How to pay your Council Tax.

Please note all benefit claims may take up to 4 weeks to process, please avoid contacting the team for an update before this time has passed.

Claim Council Tax Support

Read full details of our Council Tax Support Scheme (2023-24) for working-age customers:

Council Tax Support Scheme 2024-25

The Council is consulting on a proposed new Council Tax Support scheme for 2024-25. This consultation will run from 13 December 2023 to 7 February 2024. During this time you have the opportunity to give your views and suggestions. Please read about our proposals and have your say

Read the draft proposed Council Tax Support scheme for 2024-25

Benefits service

Please be advised that due to high demand, responses to correspondence, forms and emails can take up to 12 weeks.

Address: Broadgate House
Customer Service Centre
Broadgate
Coventry
CV1 1FS

Telephone: 024 7683 1800