Claim Housing Benefit and/or Council Tax support

New claims for Housing Benefit can only be accepted for customers who are:

  • Pension credit age
  • Living in Supported exempt accommodation
  • Living in temporary homeless accommodation

Customers who do not meet any of the above criteria will need to make a claim for Universal Credit to receive help for their rent.

Council Tax Support is a local scheme and provides help with your council tax bill by reducing the amount you have to pay, depending on your income.

Help to pay your Council tax is not included in Universal Credit and continues to be provided by Coventry City Council. You must make a separate claim to the Council for this.

Read more information about Universal Credit or apply for Universal Credit now.

How much would I get? 

Housing Benefit and Council Tax Support are means-tested benefits. The amount you receive can depend on:

  • your income;
  • your savings;
  • the size of the property, the amount of your rent; and
  • who else lives with you

You can apply for either Housing Benefit, Council Tax support or both by completing the online claim form. Once you have completed the form you will be given an evidence checklist that lists documents we need to assess your claim.

You can upload the evidence required when you submit your application. Should you need to send further information you can email the evidence to benefits@coventry.gov.uk quoting your reference number in the subject header.

Make a benefits claim online

Please note all benefit claims may take up to 8 weeks to process, please avoid contacting the team for an update before this time has passed.

Start a new calculation and/or claim.

Benefits calculator

Use our benefits calculator to:

  • See how much benefit you might be entitled to
  • Help to identify your priority bills and manage your money
  • See how changes in your circumstances would affect your income

Return to a saved application form.

We will use your information and handle your data.

Support

If you have difficulty completing an online claim, you can call the Benefits Service for assistance.

Benefits service

Address: Coventry City Council,
PO Box 7097,
Coventry,
CV6 9SL

Telephone: 024 7683 1800