Benefits - change of circumstances

If you get Housing Benefit or Council Tax Support and your circumstances change, tell us as soon as possible. The quicker you tell us, the quicker you'll get an increase or new benefit. For some changes your payments may be reduced. You must report any changes in your circumstances as soon as they happen, even if you're not sure whether they affect your benefits.  

Examples of changes you must tell us about:

  • You move house
  • Your rent changes
  • Your income changes
  • The amount of savings or assets you have changes
  • The people you live with changes
  • The amount of childcare you pay to a registered childcare provider changes 
  • Any other change that may affect your entitlement to Housing Benefit/Council Tax Support

Let us know about any changes.

Evidence documents required for your recent change in circumstances

You can upload the evidence documents required when you submit your online form. Should you need to send further information you can take a photo of it and email it to [email protected] quoting your reference number in the subject heading. Other ways to submit your evidence.

Benefits service

Email: [email protected]

Tel: 024 7683 1800

Visit: http://www.coventry.gov.uk/myaccount

Customer Service Centre
Broadgate House
Broadgate
Coventry
CV1 1FS

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