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Community Support Grants

What are Community Support Grants?

***We are currently experiencing a high volume of applications. In order that we can process your claim, and make awards more quickly we are directing more resource to our processing team. This means that for a temporary period we will be offering a revised telephone service. Until further notice our customer telephone line will be open Monday to Friday between the hours of 11am – 2pm. If you need to contact us outside of these hours please email us on be assured if information is required from you to support your application, one of our team will contact you directly. Thank you for your patience and understanding***

The Department for Work and Pensions (DWP) abolished the discretionary Social Fund payments system on 1 April 2013.

However, the DWP continue to administer applications for:

We replaced the DWP’s discretionary Social Fund system with a scheme called Community Support Grants.

There are two types of Community Support Grants:

  1. Support Grant – this is for people who need financial help to support them in the community or to ease exceptional pressure on families
  2. Crisis Award – this is to help people, in the short term, who are without money due to an emergency or disaster

You will have to meet an eligibility criteria. No cash payments will be made.

Awards are made at the Council’s discretion. We only have a limited amount of money for Community Support Grants so we may not be able to pay every claim.  We will treat all applications on their individual merits, with the overall intention of:

  • Reducing poverty
  • Supporting young people in the transition to adult life
  • Safeguarding residents in their own homes
  • Helping those who are trying to help themselves
  • Keeping families together
  • Supporting the vulnerable in the local community
  • Helping people through personal and difficult events

Please note that we may ask you to provide evidence to support your application.

Community Support Grant


Tel: 024 7683 3773

Customer Service Centre
Upper Precinct
3 Broadgate

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