Our customer telephone line will be open Monday to Friday between the hours of 11am – 2pm. If you need to contact us outside of these hours please email us on [email protected].
If you cannot afford to pay your rent you may be able to claim extra help from the Council. This extra help is called Discretionary Housing Payments (DHPs). The Council has a limited amount of money for paying out DHPs so we may not be able to pay every claim. Our main priorities are to help prevent people from becoming homeless and to help ease financial pressure for vulnerable people who live in Coventry.
To be able to make a claim you must be a resident of Coventry and must be getting: