Training and development

Keeping training up to date is essential for a well-delivered service. Training allows managers and employees to strengthen and expand their skill set. There is a variety of training available, primarily online, to enhance job performance and subsequently, service-user experience.

Coventry City Council Employability Hub

Based at the flagship Coventry Job Shop, Coventry City Council's Employer Engagement Team provides a free bespoke recruitment, training and wellbeing service. Coventry City Council’s ‘Employability Hub’ provides training for providers to assist with a range of skills such as effective job advertising to work experience and employment opportunities.

The Employer Engagement Team can support employer’s recruitment by:

  • Supporting with Job Description and advertising creation
  • Multi-platform advertising of vacancies
  • Sourcing suitable candidates against the Job Description, making use of the Coventry City Council Job Shops pool of over 25,000 registered customers
  • Pre-screening to ensure candidate suitability
  • Carrying out all required pre-screening activities such as any tests, pre-interview
  • Sourcing suitable pre-employment training to meet employer needs
  • Arranging final interviews as required
  • Supporting with work trials, work experience and general employment opportunities
  • In addition to recruitment activities, the Employer Engagement Team can support employers to increase their productivity by evaluating their employee well-being, with support to sign up for the West Midlands Combined Authority Thrive at Work Charter.

Find out about the Employability Hub on their website or contact the Employer Engagement Team for information and support:

Employer Engagement Team 
Telephone: 024 7678 5740
Email: JobshopEET@coventry.gov.uk

Skills for Care

In response to Covid-19, these three funded packages of learning are available: The rapid induction programme (aimed at new staff), refresher training (aimed at existing staff) and a volunteer programme.

Funding limits

The number of funded courses available to volunteers or existing staff is a maximum of 400 for any organisation. This limit doesn’t apply to the rapid induction programme for new workers.

Access the training

The endorsed learning providers have received grant funding to support you with the cost of this essential training during this period. You must have an Adult Social Care Workforce Data Set (ASC-WDS) account to access the funded training.

Additionally, the courses below are available to support providers. 

  • Core and mandatory training
  • Refreshing your learning
  • Introduction of new legislation or new best practice
  • Introduction of a new risk
  • Timeframes
  • Worker competency

Find out more about Skills for Care.

ASC-WDS

The Adult Social Care Workforce Data Set (ASC-WDS) is an adult social care-specific free online data collection service in England. There are currently more than 20,000 care providers using this service. The service ‘helps care providers run their business and manage their staff training needs’. It can also provide access to the Workforce Development Fund, a valuable source of funding for staff training. Data is then collected to help plan, fund and monitor the sector.

Sign up for free.

ELFH – eLearning for healthcare

This learning is in digital eLearning format to provide eLearning to educate and train the health and care workforce. These learning programs are developed in partnership with the NHS, 3rd sector and professional bodies and can be accessed by health and care professionals for free, 24/7. On their website, which you can sign up for, there is a large alphabetized list of healthcare courses available.

Find out more about ELFH.

Helen Sanderson Associates

Helen Sanderson Associates currently offer courses in the following areas:

  • Person-centred thinking
  • Care and Support Planning
  • Creating person-centred teams
  • Special Educational Needs and Disability (S.E.N.D.) reform
  • Dementia and personalisation

Find out what Helen Sanderson Associates' courses are available.

Skills Platform

Skills platform currently offers the following training for workforce and development:

  • Health and safety
  • Leadership and management
  • Professional skills
  • Qualifications
  • Safeguarding
  • Apprenticeships
  • Care certificate training
  • Statutory and mandatory training
  • Care
  • Clinical training disabilities and neurodiversity
  • First aid
  • Mental health
  • Maternity (perinatal)
  • Nursing
  • Other health and care
  • Primary care

Coventry City Council Employer Hub 

  • Supporting with job description and advertising creation
  • Multi-platform advertising of vacancies
  • Sourcing suitable candidates against the job description, making use of the Coventry City Council Job Shop's pool of over 25,000 registered customers
  • Pre-screening to ensure candidate suitability
  • Carrying out all required pre-screen activities such as any tests, pre-interviews activities and telephone interviews
  • Sourcing suitable pre-employment training to meet employers' needs
  • Arranging final interviews as required
  • Supporting with work trials, work experience and general employment opportunities

In addition to recruitment activities, the Employer Hub can support employers to increase their productivity by evaluating their employee well-being, with support to sign up to the West Midlands Combined Authority Thrive at Work Charter. The contact details for the Coventry City Council Employer Hub are as follows:

Email: employerhub@coventry.gov.uk
Phone: 024 7697 8061 
Visit the Employer Hub website.