Coventry City Council complies with the Data Protection Act and the GDPR and is registered with the Information Commissioner's Office (ICO) as a Data Controller. This Privacy Notice explains how personal information is going to be used what for, who it will be shared with and why. This Privacy Notice should be read in conjunction with the main Coventry City Council Privacy Notice.
We collect and use personal information about you so that we can improve the welfare of Coventry residents and to be able to offer fair education provision to all, including fair access.
We collect and use your information, so we can provide the best service for our learners, and:
For equal opportunities, health and safety, and course admission criteria, the services also process some sensitive (special category) information, which may include but is not limited to:
The legal reasons why we can use this sensitive (special category) data are:
Information will only ever be shared when it is strictly necessary to help us provide services and you may have the right to refuse. We have data sharing agreements in place with local agencies and sometimes the law demands that we pass your details on to a third party, for example, to prevent crime. We will not pass your personal information onto any other parties outside of those agreements unless the law says we must.
We sometimes use third party organisations to provide some of our services. Examples include organisations who conduct surveys on the Service's behalf and e-learning platforms that provide learning and assessment opportunities. We remain the data controller for your data in these cases.
We will only keep your information for as long as we need to, so we can give you the service you need, unless we must keep it for legal reasons. The time can be different depending on the service you have asked for. For most courses (those that the ESFA uses match-funding against the European Social Fund), we keep data for three years after the European Commission has made its final payment.
You have the right to:
To exercise any of these rights please contact the Management Information Services Team at [email protected]
You have the right to withdraw or change your consent to be contacted for research, surveys and marketing.
In some circumstances we have to contact you regardless of your consent.
The rest of the personal data processed by CCC Adult Education is necessary in order to comply with our legal obligations and to enable us to perform tasks carried out in the public interest. You cannot change or withdraw your consent in regard to this processing.
You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances you can contact the Data Protection Team (DPO) and request a review of the decision. [email protected]
If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioner's Office at:
The Information Commissioner's Office
Date of last review: May 2018