A graphic of a white silhouette of a person shrugging and a speech bubble with a question mark inside

If you need help reading your benefits information, we can help with 

  • Larger print on letters
  • Text-to-speech for webpages
  • Information translated into other languages

Find out more information about Speech, reading and translation support.

You are welcome to have support from a family member or friend, if you give us permission to discuss your details with them. Where possible, please provide your signed permission in writing. 

Please contact us to tell us if you need any support reading benefits information.

Benefits service

Address: Broadgate House
Customer Service Centre
Broadgate
Coventry
CV1 1FS

Telephone: 024 7683 1800