Coventry City Council complies with the Data Protection Act and the GDPR and is registered with the Information Commissioner's Office (ICO) as a Data Controller.
This privacy notice explains how personal information is going to be used, what for, who it will be shared with and why.
We collect and hold personal information relating to client’s financial details to calculate how much they will have to pay towards Adult Social Care services.
We use this information to assist clients or their representatives:
We process personal data because it is necessary to comply with our legal obligations under the Care Act 2014 and the Care and Support (Charging and Assessment of Resources) (Amended) Regulations 2018.
We will share data with:
Other City Council departments, such as Legal Services and Corporate Income to ensure unpaid assessed charges are paid.
We will only keep your information for as long as we need to so we can give you the service you need, unless we must keep it longer for legal reasons.
You have the right to:
To exercise any of these rights please contact the Financial Assessments Team on 024 7697 5429 and/or email [email protected]
Where personal data is processed on the basis of consent, you will have the right to withdraw that consent. However, Coventry City Council process personal data that it is necessary to do so in order to comply with our legal obligations and to enable us to perform tasks carried out in the public interest.
You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances you can contact the Data Protection Team (DPO) and request a review of the decision.
If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioner's Office at:
The Information Commissioner's Office,
Date of last review: April 2018