This privacy notice explains how Coventry City Council will use your personal information, what for, and who we will share it with as part of the BNO ( Hong Kong Project ).

Why we collect Personal Information about you

We will collect information about you to achieve a bespoke framework for the city, for future funding applications & provide participants with personal integration plans (which is part of the funding outcomes) we need to gather the information provided services to BNOs

We use this information to:

  • Provide you with services you need
  • Help us to develop and improve our services
  • Complete reports for Government departments

Our lawful basis for processing is consent.

What personal information do we collect about you?

  • Full name
  • contact details
  • Date of birth
  • Place of birth
  • Health Information
  • Next of kin details
  • Emergency contact details
  • Arrival date in the UK
  • Ethnicity
  • Language spoken
  • Referral Source
  • Highest level of educational / work-related qualification
  • Disability Information
  • Immigration Status
  • Employment Status

Who we share your personal information with?

We may share data with:

  • Other internal Coventry City Council departments
  • Employment & Skills Service, Coventry City Council (The Job Shop)
  • Adult Education Services, Coventry City Council
  • St Francis Employability
  • Positive Youth Foundation
  • Ashley Community Housing
  • Coventry Refugee and Migrant Centre
  • St Peters Hillfields
  • Methodist Central Hall
  • Fablab
  • Jubilee Church
  • West Midlands Strategic Migration Partnership

How long will we keep your information?

We will keep your information for two years after the programme has ended.

Your rights

You have the right to:

  • Ask to see the personal information we hold about you
  • Ask us to change information we hold about you if it is wrong
  • Withdraw Consent (see below)
  • Ask us to delete information we hold about you
  • Ask us to limit the way we use your personal information
  • Data portability (have your data transferred to another authority)
  • Complain to the Information Commissioner’s Office

To exercise any of these rights please contact the Coventry City Council Migration Team on E-mail:

Withdrawal of Consent

Here personal data is processed on the basis of consent, you will have the right to withdraw that consent. However, Coventry City Council process personal data that it is necessary to provide you with personalised integration support.


You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances, you can contact the Data Protection Team (DPO) and request a review of the decision.

The DPO contact details are:

Telephone: 024 76975408

If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioner's Office at:

The Information Commissioner's Office,
Wycliffe House,
Water Lane,
SK9 5AF.