Information on equality, diversity and inclusion

Places of support for your business

Evidence suggests positive public reactions to organisations that employ people with disabilities. A diverse talent pool benefits your business by employing staff with specialist knowledge and skills, creative problem-solving, and who have a particular attention to detail. Having staff who reflect their broad consumer base and can also support your business to tap into diverse audiences to drive business growth. Read Employing disabled people and people with health conditions for more information.

  • Talent Inclusion and Diversity Evaluation (TIDE) is the diversity and inclusion self-assessment evaluation and benchmarking tool developed by the Employers Network for Equality and Inclusion.
  • Make a commitment to the recruitment and retention of disabled people as employees and sign up to the Disability Confident scheme. The scheme provides advice on recruiting high-quality staff from the widest possible pool of talent. 
  • Access to Work is a publicly funded employment support programme that provides practical and financial support if you have a disability or physical or mental health condition that can help people get or stay in work.
  • The Support with Employee Health and Disability service provides essential information about supporting and managing employees with disabilities or health conditions at work. Any employer can access the service, which provides free advice on how to manage staff who may be in or out of work with a disability or long-term health condition in a user-friendly online question and answer format.

EDI resources and toolkits

Covenants

  • The Care Leaver Covenant is a national inclusion programme that supports care leavers aged 16-25 to live independently.
  • The Armed Forces Covenant website contains information on how businesses can be a force-friendly employer and make a difference.

How to improve your business’s accessibility to customers

Improving your business’s accessibility can attract and retain more customers.

  • Did you know that the Purple Pound equates to £249 billion a year to the UK economy.. Read more about the Purple Pound; the term for the spending power of disabled people.
  • Over 30% of disabled people said they had difficulty using public spaces ‘all the time’. 78% said they had frequent difficulty accessing shops and shopping centres. Read more in the UK disability survey research report (GOV.UK)
  • Toilets and changing facilities encourage people to visit new places and engage in activities such as shopping and socialising. Enabling access to your toilets and changing facilities for customers including people with disabilities and their carers; older people; people with babies or young children and people of all ages who are coping with a range of medical conditions encourages them to visit and stay longer, demonstrating good levels of customer care, broadening your customer base, increasing footfall. The Bog Standards are a set of standards and guidelines that have been produced with information to support and encourage businesses to open up their toilets to the public. Changing Place Toilets and locations.