Natalie Rawbone - March winner

On 12 December 2001 at about 7.40pm a fire broke out in the home of an elderly neighbour of Miss Rawbone in Colchester Street, Hillfields.

The neighbour's clothing was well alight and immediate action was necessary if there was to be any chance of survival. Miss Rawbone did not shirk her responsibilities as a citizen of Coventry. She acted with speed, courage and common sense. She poured buckets of water over the lady and stayed with her, giving her comfort until the emergency services arrived.

Sadly, the lady died but Miss Rawbone gave her a fighting chance of survival and her actions bring praise from other neighbours and the Fire Service.