Complaints to the Local Government and Social Care Ombudsman
Reporting of Ombudsman Complaints and Reports [https://edemocracy.coventry.gov.uk/documents/s15781/Reporting%20of%20Ombudsman%20Complaints%20and%20Reports.pdf]
- 2020/21 Annual Report [https://edemocracy.coventry.gov.uk/documents/s51640/04%20Complaints%20to%20the%20Local%20Government%20and%20Social%20Care%20Ombudsman%202020-21%20Annual%20Report.pdf]
- 2019/20 Annual Report [https://edemocracy.coventry.gov.uk/documents/s48771/04%20-%20Complanints%20to%20the%20Local%20Government%20and%20Social%20Care%20Omdudsman%20201920.pdf]
- 2018/19 Annual Report [https://edemocracy.coventry.gov.uk/documents/s45500/04%20-%20Complaints%20to%20the%20Local%20Government%20and%20Social%20Care%20Ombudsman%20201819.pdf]
- 2017/18 Annual Report [https://edemocracy.coventry.gov.uk/documents/s41743/Complaints%20to%20the%20Local%20Government%20and%20Social%20Care%20Ombudsman%202017-18.pdf]
- 2016/17 Annual Report [https://edemocracy.coventry.gov.uk/documents/s36811/Complaints%20to%20the%20Local%20Government%20and%20Social%20Care%20Ombudsman%202016-17.pdf]
- 2015/16 Annual Report [https://edemocracy.coventry.gov.uk/documents/s32189/Complaints%20to%20the%20Local%20Government%20Ombudsman%20201516.pdf]
- 2014/15 Annual Report [https://edemocracy.coventry.gov.uk/documents/s25895/Complaints%20to%20the%20Local%20Government%20Ombudsman%202014-15.pdf]
- 2013/14 Annual Report [https://edemocracy.coventry.gov.uk/documents/s20012/Cabinet%20Member%20Report%20Ombudsman%20Complaints%20201314%20v2.pdf]
Annual Review letters
Local Government and Social Care Ombudsman's Annual Review Letters [https://www.lgo.org.uk/information-centre/councils-performance/council/Coventry%20City%20Council]
- Annual Review Letter 2021 [https://edemocracy.coventry.gov.uk/documents/s51634/04a%20Appendix%201.pdf]
- Annual Review Letter 2020 [https://www.lgo.org.uk/documents/councilperformance/2020/coventry%20city%20council.pdf]
- Annual Review Letter 2019 [https://www.lgo.org.uk/documents/councilperformance/2019/coventry%20city%20council.pdf]
- Annual Review Letter 2018 [https://www.lgo.org.uk/documents/councilperformance/2018/coventry%20city%20council.pdf]
- Annual Review Letter 2017 [https://www.lgo.org.uk/documents/councilperformance/2017/coventry%20city%20council.pdf]
- Annual Review Letter 2016 [https://www.lgo.org.uk/documents/councilperformance/2016/coventry%20city%20council.pdf]
- Annual Review Letter 2015 [https://www.lgo.org.uk/documents/councilperformance/2015/coventry%20city%20council.pdf]
- Annual Review Letter 2014 [https://www.lgo.org.uk/documents/councilperformance/2014/coventry%20city%20council.pdf]
- Annual Review Letter 2013 [https://www.lgo.org.uk/documents/councilperformance/2013/coventry.pdf]
- Annual Review Letter 2012 [https://www.lgo.org.uk/documents/councilperformance/2012/coventry.pdf]
- Annual Review Letter 2011 [https://www.lgo.org.uk/documents/councilperformance/2011/coventry.pdf]
- Annual Review Letter 2010 [https://www.lgo.org.uk/documents/councilperformance/2010/coventry.pdf]
- Annual Review Letter 2009 [https://www.lgo.org.uk/documents/councilperformance/2009/coventry.pdf]
- Annual Review Letter 2008 [https://www.lgo.org.uk/documents/councilperformance/2008/coventry.pdf]
- Annual Review Letter 2007 [https://www.lgo.org.uk/documents/councilperformance/2007/coventry.pdf]