Guides and toolkits

How to embed digital skills in your support offer

A guide from the Good Things Foundation on how to embed digital skills in your support offer. It explains the benefits of embedding digital in services and support, shows how some organisations are already doing this and offers tips and resources to help you move forward.

Doing Digital in Later Life

An evidence-based practical guide for those working to get more older people online.

AbilityNet - a digital world accessible for all

Wealth of resources and guides to enable older and disabled people to access technology. AbilityNet also provides friendly DBS-checked tech volunteers offering free IT support to older people and disabled people of any age, anywhere in the UK. You can request support via:

Digital Inclusion Evaluation Toolkit

The Digital Inclusion Evaluation Toolkit is a step-by-step process that will help you to evaluate the impact of your digital inclusion project. It will enable you to prove to others how successful your project has been at creating change. It will also show you where your project could be improved so it has an even greater impact.

Essential digital skills framework

The essential digital skills framework defines the digital skills adults need to safely benefit from, participate in and contribute to the digital world. Use this to assess the digital gap within your organisation or in the communities you work with.

Health inequalities and mitigating risks of digital exclusion - Good Things Foundation

Short guide aimed at policy makers, providers, and commissioners from a voluntary and community sector working in different parts of the health system in England.

Supporting people with data connectivity (Broadband and mobile data) -  Good Things Foundation

Informative guide for charities, community groups and organisations which reach and support people who are struggling to afford the internet because of poverty and the cost of living. It is especially for organisations which are not specialist providers of debt or money advice.