Coventry City Council complies with the Data Protection Act and the UK GDPR and is registered with the Information Commissioner’s Office (ICO) as a Data Controller.

This Privacy Notice explains how personal information is going to be used, what for, who it will be shared with and why.

Why we collect and use Personal Data about you

We collect and hold personal information relating to your attendance at Coventry City Council Transport & Infrastructure events. We use this information to organise and deliver events. The legal basis for processing this data is consent.

What information do we collect about you?

  • first and second name
  • email addresses
  • phone numbers
  • company name and job titles
  • dietary requirements
  • accessibility requirements

Who we share your personal data with

Your information will not be shared with other parties.

How long will we keep your information?

We will only keep your information for two months after the event has ended, so we can give you the service you need, unless we must keep it for legal reasons.

Your rights

You have the right to:

  1. Ask to see the personal information we hold about you
  2. Withdraw consent (see below).
  3. Ask us to change information we hold about you if it is wrong
  4. Ask us to delete the information we hold about you
  5. Ask us to limit the way we use your personal Information
  6. Complain to the Information Commissioner’s Office

To exercise any of these rights please contact the Transport & Infrastructure Team at: CoventryVLR@coventry.gov.uk.

Withdrawal of consent

Where personal data is processed based on consent, you will have the right to withdraw that consent. However, Coventry City Council processes personal data that it is necessary to do so to comply with our legal obligations and to enable us to perform tasks carried out in the public interest.

Complaints

You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances, you can contact the Data Protection Team (DPO) and request a review of the decision.

If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioner’s Office at:

The Information Commissioner’s Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.